Privacy Policy

Introduction and Overview

Welcome to Artuahome's comprehensive privacy policy. We understand that your personal information is valuable, and we're committed to protecting it while providing you with exceptional budget forecasting services. This policy explains how we collect, use, store, and safeguard your data when you interact with our platform at artuahome.com.

As a finances platform focused on budget forecasting, we handle sensitive financial information. That's why we've implemented robust security measures and transparent practices to ensure your data remains protected. This policy applies to all users of our services, whether you're accessing our platform from Lithuania or anywhere else in the world.

By using Artuahome's services, you agree to the collection and use of information in accordance with this policy. We may update this policy from time to time, and we'll notify you of any significant changes through our platform or via email.

Information We Collect

We collect various types of information to provide and improve our budget forecasting services. Here's what we gather and why:

Automatic Data Collection

Our platform automatically collects certain information when you visit or use our services. This includes cookies, log files, and analytics data that help us understand how users interact with our budget forecasting tools. We use this information to improve functionality and user experience.

How We Use Your Information

Your information serves several important purposes in delivering our budget forecasting services:

• Providing accurate budget forecasts and financial analysis based on your input data
• Creating and maintaining your user account with personalized settings and preferences
• Processing payments and managing billing for premium services
• Sending important account notifications, service updates, and security alerts
• Improving our platform's features and developing new forecasting capabilities
• Providing customer support and responding to your inquiries
• Ensuring platform security and preventing fraudulent activities
• Complying with legal obligations and regulatory requirements

Marketing Communications

We may send you promotional emails about new features, tips for better budget management, or special offers. You can opt out of these communications at any time by clicking the unsubscribe link in our emails or adjusting your account preferences.

Data Sharing and Third Parties

We understand the sensitive nature of financial information and limit data sharing to essential service providers who help us deliver our budget forecasting platform:

Service Providers

• Payment processors for handling subscription payments and billing
• Cloud hosting providers for secure data storage and platform infrastructure
• Analytics services to understand platform usage and improve user experience
• Customer support tools to provide timely assistance
• Security services for fraud detection and prevention

Legal Requirements

We may disclose your information if required by law, court order, or government regulation. This includes situations where disclosure is necessary to protect our rights, your safety, or the safety of others. We'll notify you of such disclosures unless prohibited by law.

All third-party service providers are carefully vetted and required to maintain the same level of data protection that we provide. They're contractually obligated to use your information only for the specific services they provide to us.

Your Privacy Rights

You have significant control over your personal information. We respect your privacy rights and make it easy for you to exercise them:

How to Exercise Your Rights

To exercise any of these rights, simply contact us at info@artuahome.com or use the privacy controls in your account settings. We'll respond to your request within 30 days. For data deletion requests, please note that we may need to retain certain information for legal or regulatory compliance.

You also have the right to file a complaint with your local data protection authority if you believe we've mishandled your personal information.

Data Security and Protection

Protecting your financial information is our top priority. We employ multiple layers of security to safeguard your data:

Technical Safeguards

• 256-bit SSL encryption for all data transmission between your device and our servers
• Advanced encryption for data storage, ensuring your information is protected even at rest
• Regular security audits and vulnerability assessments by third-party experts
• Multi-factor authentication options to secure your account access
• Automated monitoring systems that detect and respond to potential threats
• Regular software updates and security patches to maintain protection

Organizational Measures

Our team follows strict security protocols and receives regular training on data protection best practices. Access to your information is limited to employees who need it to provide our services, and all access is logged and monitored.

We maintain detailed incident response procedures and will notify you promptly if any security breach affects your personal information, as required by applicable laws.

Data Retention and Deletion

We retain your information only as long as necessary to provide our services and comply with legal obligations:

• Account information is kept while your account is active and for up to 7 years after closure for legal compliance
• Financial data used for forecasting is retained while you use our services and for 3 years after account deletion
• Communication records are kept for 5 years to maintain service quality and resolve disputes
• Technical logs and usage data are automatically deleted after 24 months
• Marketing preferences are removed immediately upon unsubscribing

Account Deletion Process

When you delete your account, we begin the data removal process within 30 days. Some information may be retained longer if required by law or for legitimate business purposes like fraud prevention. We'll provide you with a detailed timeline when you request account deletion.

International Data Transfers

As an international service, we may transfer your data across borders to provide our budget forecasting platform. Our primary servers are located in secure facilities with appropriate data protection standards.

When transferring data internationally, we ensure adequate protection through:

• Standard contractual clauses approved by relevant data protection authorities
• Adequacy decisions recognizing sufficient protection in destination countries
• Additional security measures for transfers to countries without adequacy decisions
• Regular assessment of transfer mechanisms to ensure ongoing protection

If you have concerns about international transfers, please contact us to discuss alternative arrangements where possible.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. These small files help us remember your preferences, analyze usage patterns, and improve our services.

Types of Cookies We Use

• Essential cookies required for basic platform functionality and security
• Preference cookies that remember your settings and customizations
• Analytics cookies to understand how users interact with our forecasting tools
• Marketing cookies for relevant advertising (with your consent)

You can control cookie settings through your browser preferences or our cookie consent manager. Disabling certain cookies may limit some platform features, but essential functionality will remain available.

Children's Privacy

Our budget forecasting services are designed for adults and we don't knowingly collect information from children under 16. If we discover that we've inadvertently collected personal information from a child, we'll delete it immediately.

Parents who believe their child has provided information to us should contact us immediately at info@artuahome.com. We're committed to protecting children's privacy and will take appropriate action to remove any collected information.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll:

• Notify you via email at least 30 days before changes take effect
• Display a prominent notice on our platform
• Update the effective date at the top of this policy
• Provide a summary of key changes for your review

We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our services after policy changes indicates your acceptance of the updated terms.